The car you ride
in matters.

Standard class and above: maximum 3 years old. Vehicles are replaced on a rolling schedule (typically every 30-36 months), so the fleet quality stays consistent. Average age in this tier is around 18 months. Economy class: maximum 5 years old. Slightly longer lifecycle reflects the lower price point, but all vehicles pass the same maintenance and inspection program.

This matters because the 3-year cap on Standard+ is genuinely unusual in the Portuguese private hire market — many operators keep vehicles 5-7 years across all classes. We hold a higher standard at the executive tier and are honest about Economy being a different commitment.

Yes — both within reason. Vehicle class requests are honored (you choose from the five classes at booking). Specific vehicles (a particular V-Class) we can’t always guarantee because of maintenance rotation, but we’ll do our best.

Specific drivers: yes, on request, especially for multi-day trips where the relationship matters. Once you’ve traveled with one of our team, you can request them again. For first-time bookings, we match driver to trip based on language, route familiarity, and your stated interests.

yes, Available upon request, additional charges apply, in every vehicle class including Economy. We carry infant seats (0-15 months, rearward-facing), toddler seats (1-4 years, forward-facing with harness), and booster seats (4-10 years). Multi-child families are fully accommodated — specify ages at booking and we’ll configure the right vehicle and seat combination.

For two-child families, the Standard class works with one toddler seat. For three or more children, we typically suggest the First Class Van for the extra space and easier loading.

Wheelchair-accessible vehicles are available with 7 days’ advance notice. We equip a First Class Van (V-Class) or Minibus (Sprinter) with a hydraulic ramp and wheelchair-anchor system at no additional charge.

For travelers with mobility limitations who don’t use a wheelchair (walking aids, limited stair-climbing), all our standard vehicles are accessible — the First Class Van is particularly easy to step into thanks to the sliding doors and lower floor.

For groups of 14+, we arrange synchronized multi-vehicle convoys. Two Minibuses get you up to 28 passengers; a Minibus plus a First Class Van gets you 20. All vehicles in a convoy travel together, with matching driver-guides and unified routing.

Common cases include wedding parties celebrating in Portugal, corporate retreats, wine clubs, and extended family reunions. For groups of 30+ (coach territory), we can quote a larger 30-50 passenger vehicle on request, though the experience shifts from boutique to group travel.

Hybrid is standard in Economy class — the Toyota Prius and similar hybrid sedans make this our cleanest tier by default. Standard and First Class Van also have plug-in hybrid Mercedes options available on request.

For pure-electric requests, we currently have 4 Mercedes EQ-series vehicles (two EQE sedans, two EQV vans). Available primarily for Lisbon-region airport transfers and city chauffeur services where range isn’t a constraint. For long-distance tours (Douro, Algarve, Spain), we still recommend our hybrid or diesel Mercedes — Portugal’s rural charging network isn’t yet reliable enough for full-electric multi-day touring.

Practical guideline:

Economy & Standard: 3 large suitcases (75cm/30″) plus 2 carry-on bags. Fine for 2 adults with full luggage; tight for 3 adults with full luggage. First Class: Same as Standard. First Class Van: 6 large suitcases plus carry-on. Minibus: 14 large suitcases plus carry-on. Generous.

For families bringing strollers, golf clubs, surfboards, or oversized items — tell us at booking and we’ll either upgrade your vehicle or arrange a luggage van follow-up.